Privacy Policy

Privacy Policy
Effective Date: 22/04/2025
Company Name: Luton Group Limited
Registered Address: 326–340 Dunstable Road, Luton, LU4 8JS, United Kingdom
Email: info@lutongroup.co.uk
Phone: 0800 955 0560

1. Introduction
This Privacy Policy outlines how Luton Group Limited (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you use our website www.lutongroup.co.uk. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Data We Collect
We may collect and process the following categories of personal data:

• Contact Information: Name, email, phone number, postal address

• Business Information: Company name, role, sector, service interests

• Technical Data: IP address, browser type, device identifiers, cookies

• Usage Data: Pages visited, time on site, interactions with content

• Any other information you submit via our forms, emails, or contact tools
   

3. How We Use Your Data
We process your data for the following purposes:

• To respond to your enquiries or requests

• To deliver services or information you request

• To improve user experience and website performance

• To send you updates, offers, or newsletters (if opted in)

• To comply with legal or regulatory obligations
   

4. Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:

• Your consent

• The performance of a contract

• Compliance with a legal obligation

• Our legitimate business interests, provided these are not overridden by your rights
   

5. Data Sharing and Disclosure
We may share your data with:

• Our group companies and subsidiaries

• Professional service providers (e.g. IT support, web hosting, legal advisors)

• Regulatory or legal authorities if required We will never sell your data to third parties.
   

6. Cookies
We use cookies to enhance your browsing experience. You can control cookie settings through your browser. For more information, see our Cookie Policy [link if available].

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.

8. Your Rights
Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain data processing

• Withdraw your consent at any time

To exercise any of your rights, contact us at info@lutongroup.co.uk.

9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. International Transfers
We do not typically transfer your data outside the UK. If we do, it will be done in compliance with applicable data protection laws.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you.

12. Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
📧 info@lutongroup.co.uk
📞 0800 955 0560
📬 Luton Group Limited, 326–340 Dunstable Road, Luton, LU4 8JS